Birkly Marketplace

Privacy Policy

Effective 2026-07-07 · Draft for marketplace go-live — legal review required before production.

1. Who we are

Birkly Marketplace (“we”, “the platform”) operates marketplace.birkly.io for browsing, purchasing, and licensing extensions for Birkly CMS.

2. Data we collect

• Account data — email and password hash for buyer or provider accounts.
• Purchase data — order id, offer slug, amount, license keys, and installation activation records.
• Payment data — processed by Stripe; we do not store full card numbers.
• Technical data — IP address, browser type, and request logs for security and abuse prevention.
• Provider data — Stripe Connect identity and payout details for sellers.

3. How we use data

• Fulfill purchases and issue or revoke licenses.
• Operate provider payouts and platform fees via Stripe Connect.
• Send transactional email (receipts, license keys, refund status).
• Moderate listings, reviews, and quality control per our Marketplace policy.
• Comply with legal obligations and respond to abuse reports.

4. Sharing

We share purchase and support-related data with the provider of an offer when you buy their extension. Payment data is shared with Stripe under their privacy policy. We do not sell personal data.

5. Retention

Order and license records are retained for accounting, dispute resolution, and audit. Review moderation uses soft-hide (records preserved). You may request account deletion subject to legal retention requirements.

6. Security

We use HTTPS, access controls on admin surfaces, and checksum-verified artifacts. No system is perfectly secure; report concerns to platform support.

7. Your rights

Depending on your jurisdiction you may have rights to access, correct, or delete personal data. Contact us through the support channel published on the marketplace site.

8. Cookies

Session cookies authenticate buyer and provider logins. We do not use third-party advertising cookies on the marketplace storefront.

9. Changes

We may update this policy. The effective date at the top of this page will change when we do.

Related: Terms of service · Refund policy